Every table becomes a review machine.

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SMS Terms & Conditions

Last updated: July 2, 2026

Program Description

By providing your mobile number through a Rizing Stand (tap or scan) at a participating business and affirmatively opting in to SMS communications, you consent to receive recurring automated text messages from Rizing LLC and/or the participating business related to:

• Coupons and discount offers
• Review requests
• Promotional messages and updates
• Appointment or visit reminders, where applicable

Each participating business is responsible for the messages sent to its own customers. Rizing LLC operates the underlying messaging platform on the business's behalf.

Message Frequency

Message frequency varies based on your activity and the business's campaigns. You may receive more than one message per month.

Cost

Message and data rates may apply. Charges are billed by your mobile carrier, not by us.

Opt-Out

You can opt out of text messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message. You may also contact the business you received messages from directly to be removed.

Help

Reply HELP to any message for assistance, or contact us at [email protected].

Consent Is Not a Condition of Purchase

Consent to receive marketing text messages is not required as a condition of any purchase or service.

Carriers

Carriers are not liable for delayed or undelivered messages. Supported carriers may change without notice.

Changes to These Terms

We may update these SMS Terms from time to time. Continued opt-in after changes constitutes acceptance of the updated terms.

Related Policies

These SMS Terms should be read together with our Privacy Policy and Refund & Return Policy.

Contact

Rizing LLC
Kent, WA
[email protected]

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Terms of Service

Last updated: July 2, 2026

These Terms of Service ("Terms") govern your use of the Rizing Stands, related SaaS services, and the rizingnetwork.com website (together, the "Services"), operated by Rizing LLC ("Rizing," "we," "us," or "our"). By purchasing a display (stand, etc.), using the Services, or accessing the website, you agree to these Terms.

1. Who These Terms Apply To

These Terms apply to businesses that purchase or subscribe to the Services ("Customers") and to end consumers who tap or scan a Rizing Stand ("Users"). Consumer data collection and messaging are additionally governed by our Privacy Policy and SMS Terms & Conditions.

2. The Services

Rizing provides physical NFC/QR stands, along with optional SaaS subscriptions and SMS/email campaign add-ons, that allow a Customer and Rizing to collect reviews, capture customer contact information, and send follow-up marketing communications. Features, pricing, and plan limits are described on our website and may change from time to time.

3. Accounts and Subscriptions

• You must provide accurate account and billing information.
• Subscription plans and campaign add-ons renew monthly and continue until cancelled, as described in our Refund & Return Policy.
• You are responsible for all activity under your account, including campaigns sent on your behalf.

4. Customer Responsibilities

As a Customer using the Services to collect contact information and send SMS/email campaigns, you agree to:

• Only collect and message consumers who have opted in through the stand or another lawful method
• Use the contact list solely for the purposes disclosed to consumers at the point of collection
• Comply with all applicable laws governing marketing communications, including TCPA, CAN-SPAM, and carrier requirements
• Honor opt-out requests (STOP/unsubscribe) promptly

5. Acceptable Use

You may not use the Services to:

• Send unlawful, deceptive, harassing, or unsolicited messages
• Collect information from consumers without a lawful basis or required disclosures
• Resell or transfer contact lists collected through the Services to unrelated third parties
• Interfere with or attempt to disrupt the Services

6. Intellectual Property

The Rizing name, logo, stand design, software, and website content are owned by Rizing LLC. Customers receive a limited, non-exclusive license to use the Services as intended; no other rights are granted.

7. Reviews and Third-Party Platforms

Reviews submitted through the Services may be posted to third-party platforms (e.g., Google, Yelp) at the Customer's direction. Rizing does not control, and is not responsible for, those platforms' content policies or availability.

8. Disclaimers

The Services are provided "as is" without warranties of any kind, express or implied, including fitness for a particular purpose. Rizing does not guarantee any specific volume of reviews, leads, or business outcomes; performance examples on our website are illustrative only.

9. Limitation of Liability

To the maximum extent permitted by law, Rizing's total liability arising from your use of the Services will not exceed the amount you paid to Rizing in the twelve (12) months preceding the claim. Rizing is not liable for indirect, incidental, or consequential damages.

10. Indemnification

You agree to indemnify and hold Rizing harmless from claims arising out of your use of the Services in violation of these Terms or applicable law, including claims related to unlawful messaging practices.

11. Termination

We may suspend or terminate access to the Services for violation of these Terms, including non-compliant messaging practices, non-payment, or misuse.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the Services after changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles.

14. Contact Us

Rizing LLC
Kent, WA
[email protected]

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Privacy Policy

Last updated: July 1, 2026

This Privacy Policy explains how Rizing LLC, doing business as Rizing ("Rizing," "we," "us," or "our") collects, uses, and protects information gathered through our Rizing Stand, our related SaaS services, and this website (together, the "Services"). By tapping or scanning the stand, or by using our website, you agree to the practices described below.

1. Information We Collect

When a customer taps or scans the Rizing Stand, we may collect:

• Name
• Phone number and/or email address
• The business location or stand code associated with the tap
• Review content and star rating you choose to submit
• Basic device and usage information (e.g., browser type, timestamp) when you visit our website

2. How We Use Information

We use the information collected to:

• Deliver the discount or coupon offered at the time of the tap
• Send a review request to the platform(s) selected by the business
• Build and maintain a contact list on behalf of the business for future marketing, such as SMS or email campaigns, where you have provided consent
• Provide customer support and troubleshoot the Services
• Improve and develop our products
• Comply with legal obligations

3. SMS & Email Communications

If you provide your phone number or email address, you may receive messages related to your visit (such as your coupon or a review request) and, where you have opted in, promotional messages from the business. Message and data rates may apply. Message frequency varies. You can opt out of SMS messages at any time by replying STOP, or request help by replying HELP. You can unsubscribe from email at any time using the link in any marketing email. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Full details are available in our SMS Terms & Conditions.

4. How We Share Information

We do not sell personal information. We may share information with:

• Review platforms (e.g., Google, Yelp) when you choose to leave a review
• Service providers who help us operate the Services, such as SMS/email delivery providers and hosting providers, under confidentiality obligations
• The business location where the stand is used, since the Services are provided on that business's behalf
• Authorities where required by law

5. Cookies & Tracking

Our website may use cookies or similar technologies to remember preferences and understand site usage. You can control cookies through your browser settings.

6. Data Retention

We retain information for as long as needed to provide the Services, support the business's marketing activities you've consented to, and meet legal, accounting, or reporting requirements.

7. Your Choices & Rights

Depending on your location, you may have the right to access, correct, delete, or limit the use of your personal information, and to opt out of marketing communications at any time. To make a request, contact us using the details below.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Services are not directed to children under 13 (or the applicable age of consent in your region), and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated "Last updated" date.

11. Related Policies

This Privacy Policy should be read together with our Terms of Service, SMS Terms & Conditions, and Refund & Return Policy.

12. Contact Us

Rizing LLC
Kent, WA
[email protected]

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Refund & Return Policy

Last updated: July 2, 2026

This policy explains how refunds, returns, and cancellations work across the physical Rizing Stand display products, the included trial, and our ongoing subscription plans.

1. Physical Products (Stand Bundles)

Stands and bundle packs may be returned within 30 days of delivery if unused and in original condition, for a full refund of the purchase price. If purchased through Amazon, returns are also subject to Amazon's own return policy, and Amazon-initiated returns will be processed through Amazon. Shipping costs for returns are the responsibility of the customer unless the item arrived damaged or defective, in which case we cover return shipping and will send a replacement or refund at your choice.

2. The 14-Day Reputation Trial

The trial included with every purchase is free and does not require a subscription or payment method to begin. Since the trial itself is free, there is nothing to refund during this period — you're welcome to simply let it lapse into the free baseline tier or cancel any add-ons before the trial ends if you decide not to continue.

3. SaaS Subscription Plans

Review & Capture, Reputation Review Pro, and Reputation Boost System are billed monthly and can be cancelled at any time, effective at the end of the current billing cycle. We do not provide partial-month refunds for cancellations made mid-cycle, and the plan will remain active with full access until the end of the period already paid for. If you believe you were charged in error, contact us within 30 days of the charge and we will review it.

4. SMS/Email Campaign Add-Ons

Campaign add-ons (Campaign to Bring Them Back, Revenue Infusion Campaign) are billed monthly and follow the same cancellation terms as subscription plans in Section 3. Once a campaign send has gone out to your contact list for the month, that month's charge is non-refundable.

5. How to Request a Refund or Cancel

To return a physical product, cancel a subscription, or request a refund, contact us using the details below. Please include your order number or account email so we can locate your purchase. We aim to process eligible refunds within 10 business days of approval.

6. Related Policies

This Refund & Return Policy should be read together with our Terms of Service and Privacy Policy.

Contact Us

Rizing LLC
Kent, WA
[email protected]